Monday, October 20, 2008

Seven critical questions to assess your leadership

Effective leaders are always striving to become better, always stretching themselves and their teams. The Harvard Business Review of January 2007 had a great article “What to Ask the Person in the Mirror” by Robert S. Kaplan, discusses seven questions that leaders can use to assess themselves to stay on top of their game.

“I have learned the key characteristics of highly successful leaders is not that they figure out how to always stay on course, but that they develop techniques to help them recognize a deteriorating situation and get back on track as quickly as possible. In may experience, the best way to do that is to step back regularly, say every three to six months (and certainly whenever things feel as though they aren’t going well), and honestly ask yourself some questions about how you’re doing and what you may need to do differently.”

The seven questions Robert recommends we ask ourselves to keep us on course and on track are are:

  1. Vision and Priorities: How frequently do I communicate a vision and priorities for my business? Would my employees, if asked, be able to articulate the vision and priorities?” “Have I identified and communicated three to five key priorities to achieve that vision?”
  2. Managing Time: How am I spending my time? Once you know your priorities, you need to determine whether you’re spending your time – your most precious asset – in a way that will allow you to achieve them…. The key here is, whatever you decide, time allocation needs to be a conscious decision that fits your vision and priorities for the business.”
  3. Feedback: Do I give people timely, direct and constructive feedback? And second: Do I have five or six junior people who will tell me things I don’t want to hear and need to hear? …As hard as it is to give effective and timely feedback, many leaders find it much more challenging to get feedback from their employees. Once you reach a certain stage of your career, junior people are in a much better position than your boss to tell you how you’re doing. They see you in your day-to-day activities, and they experience your decisions directly….”
  4. Succession Planning: Have I, at least in my own mind, picked one or more potential successors?” “Am I coaching them and giving them challenging assignments? Am I delegating sufficiently? Have I become a decision-making bottleneck?… This issue is critical because if you aren’t identifying potential successors, you are probably not delegating extensively as you should and you may well be a decision-making bottleneck. Being a bottleneck invariably means that you are not spending enough time on vital leadership priorities and are failing to develop your key subordinates.”
  5. Evaluation and Alignment: Am I attuned to changes in the business environment that would require a change in the way we organize and run our business?” “If I had to design my business with a clean sheet of paper, how would I design it? How would it differ from the current design? Should I create a task force of subordinates to answer these questions and make recommendations to me? …Even the most successful business is susceptible to new challenges posed by a changing world. Effective executives regularly look at their businesses with a clean sheet of paper – seeking advice and other perspectives from people who are less emotionally invested in the business – in order to determine whether key aspects of the way they run their organizations are still appropriate.”
  6. Leading Under Pressure:How do I behave under pressure, and what signals am I sending my employees?” “What types of events create pressure for me?… As a leader you are watched closely, During crisis, your people watch you with a microscope, noting every move you make. In such times, your subordinates learn a great deal about you and what you really believe, as opposed to what you say. Do you accept responsibility for your mistakes, or do you look for someone to blame. Do you support your employees or do you turn on them? Are you cool and calm, or do you lose your temper? D you stand up for what you believe, or do you take the expedient route and advocate what you think your seniors want to hear? You need to be self-aware enough to recognize the situations that create severe anxiety for you and manage your behavior to avoid sending unproductive messages to your people.”
  7. Staying True to Yourself: Does my leadership style reflect who I truly am? … A business career is a marathon, not a sprint, and if you aren’t true to yourself, eventually you’re going to wear down.”

Considering the above seven questions…. are you still on track?

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