- The need for a crisis or some kind of “burning platform” to motivate transformational change
- A clear vision and strategy … that allows room for iteration
- A recognition that transformation is a multi-year journey
- A need to put the customer or consumer in the center of the transformation equation
- The critical importance of demonstrating to skeptics that different actions can lead to different results
- The need to over-communicate to employees, customers, stakeholders, and shareholders
These are great insights into organisational change, which typically is a tough leadership challenge with a high failure rate. Good points to include in your change checklist….!
Blogged with the Flock Browser
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